Customer Monitor Documentation Portal

A large number of responses is paramount to getting accurate Net Promoter Score (NPS) data. Here’s how to find out if you’ve got enough, and what to do if you don't.

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An effective email is the key to a robust number of NPS survey responses. Here’s how to check if you’ve got one—and what to do if you don’t.

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Communicating with your customers is a great way to build loyalty, but it can be easy to oversaturate their inboxes and overstay your welcome.

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